At 123bd Responsible Gaming — Keep the fun within limits

1. What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as a form of entertainment — free from financial pressure or mental distress. At 123bd, we believe that when players game with a healthy mindset and within set limits, it becomes a genuinely enjoyable experience.

Online gaming is growing rapidly in popularity across Bangladesh, and with that comes a greater need for responsible play. Many people end up spending more time or money than intended without realizing it, which can lead to family and social problems down the line. 123bd actively works to prevent this.

Our responsible gaming policy rests on three core pillars — awareness, control, and support. If you want to enjoy gaming while keeping your financial and mental wellbeing in check, 123bd's protective tools are your best resource.

123bd's responsible gaming policy meets international standards. We don't just set the rules — we provide practical tools to help every player follow them. From deposit limits to self-exclusion, everything you need is right at your fingertips.

Gaming can be a fantastic form of entertainment when approached with a plan. Set a monthly budget, allocate specific time, and never chase losses by spending more than you intended — that is the essence of responsible play.

2. 123bd's Protection Tools

123bd offers a range of powerful tools to promote responsible gaming on the platform. Use these tools to take full control of your own gaming habits.

• 1

  Deposit Limit

  Set your own maximum daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately; increasing it requires a 7-day waiting period.

• 2

  Loss Limit

  Set a cap on how much you can lose within a given period. Once the limit is reached, 123bd will automatically pause your betting.

• 3

  Session Time Limit

  Set a maximum duration for each gaming session. When the time is up, you'll receive a reminder to take a break and will be automatically logged out of the session.

• 4

  Reality Check Reminder

  Periodic summaries show how long you have been playing and how much you have lost. This keeps you aware so you don't lose track of time without realising it.

• 5

  Cooldown Break

  Pause your account for 24 hours, 48 hours, or 7 days. No gaming activity will be possible during this time — it gives you a chance to step back.

• 6

  Self-Exclusion

  For a longer break, self-exclusion is available from 30 days up to 5 years. During this period, opening a new account will not be possible either.

3. Warning Signs of Problem Gaming

Problem gaming often develops gradually — many people don't notice when they've crossed the line. If you recognize any of the signs below, it's important to take action and reach out to the 123bd support team.

4. Self-Exclusion Process

Self-exclusion is 123bd's most powerful responsible gaming tool. If you feel you need an extended break from gaming, follow this process:

• Log in to your account and go to "Settings" → "Responsible Gaming".
• Click the "Activate Self-Exclusion" button and select your preferred duration.
• Choose from any of the following durations: 30 days, 3 months, 6 months, 1 year, or 5 years.
• Self-exclusion will be fully active within 48 hours of confirmation.
• During self-exclusion, creating a new account, logging in, or making a deposit will not be possible.
• A confirmation email will be sent 7 days before the exclusion period ends.
• Once the period ends, you will need to contact the support team to reactivate your account.

5. Protection of Minors

123bd is a strictly 18+ platform. Keeping minors away from gaming is a core part of our responsible gaming policy — and it is something we never compromise on.

• Age is verified at registration and identity must be confirmed with an NID or passport.
• Re-verification of identity may be requested at any time for accounts that appear suspicious.
• Accounts identified as belonging to a minor are suspended immediately.
• Parents and guardians should use parental control software on their child's devices.
• Never share your account credentials (password, PIN) with any family member.

6. Support & Professional Guidance

You don't have to face gaming problems alone. Alongside 123bd's own support, we are connected with professional organisations that provide free assistance.

• 123bd Live Chat: 24/7 live support, with complete confidentiality.
• Email Support: [email protected] — responses within 24 hours.
• National Mental Health Helpline: Kaan Pete Roi (Bangladesh) — confidential counselling service.
• Gaming Addiction Counselling: Seeking advice from a professional psychologist is always a wise decision.

7. Healthy Gaming Tips

Responsible gaming isn't about quitting — it's the art of playing smart. Follow the tips below to keep gaming enjoyable at all times.

• Set a gaming budget at the start of each month and stick to it strictly.
• Set a time limit before you start gaming — use a clock or an alarm.
• Never game under the influence of alcohol or while feeling depressed.
• Don't chase losses — trying to win back what you've lost only leads to bigger losses.
• Take at least a 10-minute break every hour — get up, walk around, and drink some water.
• Keep other hobbies alongside gaming so it's not your only form of entertainment.
• Spend regular time with family and friends — don't let gaming damage your relationships.
• Make it a habit to withdraw your winnings rather than betting everything again.